CIFI

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PRIVACY POLICY

  1. Introduction

Welcome to CIFI. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, protect, and share information about you when you use our services through our website, mobile applications, and other online products and services (collectively, the “Services”), or when you otherwise interact with us.

By using our Services, you agree to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with our policies and practices, you should not use our Services.

  1. Scope and Consent

This Privacy Policy applies to all users of our Services across all countries. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this policy and our Terms of Service. The policy also encompasses how data is handled when you interact with features or technologies offered by CIFI, such as messaging and blockchain functionalities.

  1. Information We Collect

We collect various types of information in connection with the Services, including:

Wallet Address: Upon connection to our Services, we collect your digital wallet address. This is essential for establishing your account and enabling interactions with our platform.

Optional Profile Information: You have the option to provide additional information to enhance your profile, including:.

  • Name
  • Username
  • Profile Picture

Usage Information: We collect information about how you use our Services to improve functionality and user experience. This includes:

The types of content you interact with

  • The features you utilize
  • Actions you take
  • Time, frequency, and length of your sessions

Technical Information:  For security and troubleshooting, we may collect non-personally identifiable data linked to your device:

  • IP address
  • Device identifiers
  • Browser type and configuration
  • Other software or hardware information

Note: We do not collect phone numbers or require emails 

  1. Information You Provide

You directly provide us with most of the personal information we collect. This includes:

  • Wallet Connection:  When you connect your digital wallet to our Services, we collect your wallet address. This is essential to establish your account and enable your interaction with the platform.

  • Optional Profile Information: After connecting your wallet, you may choose to provide the following additional information to personalize your profile:
  • Name
  • Username
  • Profile Picture
  • Social and website links for projects and community builders

  • Content Information:  When you interact with our Services, you may choose to generate or share content. This includes:

  • Messages
  • Photos
  • Videos
  • Comments

  • Communications with Us: If you contact our support team or provide feedback, we’ll collect the information you provide, such as:

  • Contact Information (if provided)
  • Content of your communication

Important Note: We value your privacy. The only required information to access our Services is your digital wallet address. All other information is optional.

  1. Information Collected Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Log and Usage Data: Information related to your use of the Services, such as IP address, browser type, operating system, referral URLs, device information, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
  • Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to gather information about your browsing activities and to distinguish you from other users of our Services. This aids in providing you with a good user experience and allows us to improve our Services.

  1. Use of Collected Information

We use the information we collect about you for a variety of business purposes, such as:

  • To Provide and Manage the Services You Request: This includes operating, maintaining, and providing all of the features and services found on the Services.
  • To Improve Our Services: We analyze user behavior to evaluate and improve our Services. We also use your information to respond to user desires and preferences.
  • Communications: We use your information to communicate with you about your account or transactions with us and send you information about features and enhancements on or to our Services.
  • Security Measures: We use your information to monitor and improve our security, combat spam, malware, malicious activities, or security risks, and to enforce our Terms of Service.

  1. Data Storage and Retention
  • Storage: Your information is stored on secure servers and is only accessible to a limited number of persons who have special access rights to these systems.
  • Retention: We retain your personal information as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
  • Data Integrity: We take reasonable measures to ensure that the data we collect is relevant to its intended use, accurate, and up-to-date.

  1. Information Sharing and Disclosure
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, including web hosting, data analysis, and customer service. These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Merger or Acquisition: In the event that CIFIis involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any change in control or use of your personal information, as well as any choices you may have regarding your personal information.
  • Protection of Rights and Safety: We may also disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

  1. User Rights and Data Control
  • Access and Update: You have the right to access, update, or to delete the personal information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section.
  • Rectification: If you believe that any information we hold about you is incorrect or incomplete, you are encouraged to contact us as soon as possible to rectify the information.
  • Restriction and Objection: You have the right to object to our processing of your personal information and ask us to restrict processing of your personal information or request portability of your personal information.
  • Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before your consent withdrawal.
  • Complaints: You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA), the United States, Canada, or GCC countries.

  1. Data Protection Officer
  • We have appointed a Data Protection Officer (DPO) who is responsible for overseeing the management of your personal information in compliance with applicable data protection laws. If you have any questions about this policy or how we handle your personal information, please contact our DPO at dpo@cifi.ai.

  1. Third-Party Services
  • Our Services may contain links to third-party websites, applications, and services that are not operated by us. We do not control these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service before providing them with your personal information.

  1. Cross-border Data Transfers
  • The information that we collect from you may be transferred to, and stored at, a destination outside your home country, including countries that may not offer the same level of protection for personal information as your home country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

  1. Security Measures
  • We implement a variety of security measures designed to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include advanced data encryption, firewalls, secure socket layers, and access controls designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, transaction information, and data stored on our platforms.

  1. Children’s Privacy
  • Our Services are not intended for use by individuals who have not reached the legal age of majority in their jurisdiction. By using our Services, you represent that you meet the minimum age requirement established in our Terms of Service. If we learn that we have collected personal information from an individual below the legal age of majority, we will take steps to delete the information as soon as possible.

  1. Cookies and Tracking Technologies
  • We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

  1. Do Not Track Signals
  • Our Service does not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

  1. GDPR Compliance
  • For users residing in the European Economic Area (EEA), our processing of your personal data will comply with the General Data Protection Regulation (GDPR). Under GDPR, you have additional rights including the right to request access to, correct, update, or delete your personal information. We process personal data as necessary under applicable legal bases, such as with your consent, for the performance of a contract, or as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy.

  1. US Privacy Compliance
  • For users residing in the United States, we comply with applicable U.S. laws governing the collection, use, and safeguarding of personal data, including the California Consumer Privacy Act (CCPA) for residents of California. California residents have specific rights regarding their personal information, including the right to request disclosure of the data we collect and how we use it, the right to request deletion of personal information, and the right not to be discriminated against for exercising their privacy rights.

  1. Canada Privacy Compliance
  • For users residing in Canada, our practices are designed to ensure compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. Canadian users have the right to access their personal information held by us and to challenge its accuracy if necessary.

  1. GCC Privacy Compliance
  • For users in the Gulf Cooperation Council (GCC) countries, we comply with applicable GCC data protection laws. We take appropriate measures to ensure that personal data is processed in accordance with these laws and users have rights to access, correct, and request deletion of their personal data.

  1. UAE Privacy Compliance
  • Specifically for users residing in the United Arab Emirates, we adhere to the UAE’s data protection regulations. We ensure that the collection, use, and disclosure of your personal data are in compliance with UAE law, and we provide users with the ability to manage their personal information effectively.

  1. Links to Other Websites
  • Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Changes to This Privacy Policy
  • Policy Updates: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • Review: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • Continued Use: If you disagree with any changes to this Privacy Policy, you will need to stop using our services and delete your account(s), as continued use after changes have been posted will constitute your acceptance of such changes.

  1. How to Contact Us
  • Feedback and Concerns: If you have any questions or comments about this Privacy Policy, please contact us at:
  • Data Protection Officer: For more specific queries related to your personal data and privacy, you can directly contact our Data Protection Officer via the contact details provided in this policy.
  • Additional Support: Our customer support team is available to address any concerns regarding your privacy or the data we hold about you. Please feel free to reach out to them through the contact information listed above.